End-to-end support.
From initial site evaluation to ongoing maintenance, our team ensures your immersion-cooled AI infrastructure operates at peak performance.
Site Evaluation & Design
Comprehensive site assessment including power availability, cooling requirements, floor loading, and network connectivity. Our engineers design the optimal deployment layout for your specific environment.
- Power capacity assessment
- Cooling system design
- Floor plan optimization
- Network infrastructure review
Deployment & Commissioning
End-to-end deployment services from equipment delivery to system commissioning. Our team handles installation, cable management, coolant filling, dry cooler placement, and system validation.
- Equipment delivery & placement
- Coolant filling & testing
- Dry cooler installation
- System commissioning & validation
Preventive Maintenance
Regular scheduled maintenance to ensure optimal system performance and longevity. Includes coolant quality monitoring, pump inspection, filter replacement, and thermal performance verification.
- Coolant quality monitoring
- Pump & fan inspection
- Filter replacement
- Thermal performance audit
Technical Support
Dedicated technical support team available for remote diagnostics, troubleshooting, and on-site assistance. Our engineers are experts in immersion cooling systems and server infrastructure.
- Remote diagnostics
- On-site troubleshooting
- Firmware & software updates
- Performance optimization
Monitoring & Analytics
Full telemetry monitoring via Modbus-TCP protocol providing real-time visibility into system health, temperature, flow rates, and power consumption. Custom dashboards and alerting available.
- Real-time telemetry
- Custom dashboards
- Automated alerting
- Performance reporting
Training & Knowledge Transfer
Comprehensive training programs for your IT team covering system operation, basic maintenance, monitoring, and emergency procedures. Ensure your team is confident managing the infrastructure.
- Operator training
- Maintenance procedures
- Emergency protocols
- Best practices documentation
From consultation to go-live.
Consultation
Understand your requirements, workloads, and deployment environment.
Design & Planning
Site evaluation, system configuration, and deployment planning.
Installation
Equipment delivery, installation, coolant filling, and commissioning.
Go Live & Support
System validation, training, and ongoing maintenance support.
Need support? We're here to help.
Contact our support team for technical assistance, maintenance scheduling, or to discuss a new deployment.
Contact Support